BJCT |

Know Your Customer : New Approaches to Understanding Cust omer Value and Satisfaction

Tipul înregistrării:	Text tipărit: monografic
Autor:	Woodruff, Robert B.
Autor alternativ:	Gardial, Sarah F.
Responsabilitate:	Robert B. Woodruff, Sarah Fisher Gardial
Editura:	Blackwell Publishers
Locul publicării:	[Oxford]
Anul Ediției:	[1996]
ISBN:	1-55786-553-1
Descriere:	XVII, 338 p.; 22 cm
Note:	undergraduate postgraduate research, professional
Limba:	Engleză
Serie:	Dimensions in Total Quality
Subiect:	Vânzare
Subiect:	Clienţi
Cota topografică:	658/W 83
Clasificare:	658.89
Clasificare:	658.8.013:658.89
Note conţinut (cuprins):	carte_străină_2004

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