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Lucrări:
13 lucrari in 13 publicatii in 3 limbi
13 records Page 1 of 2
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Relaţii cu clienţii şi cumpărătorii
de:
Nicorescu, Elisabeta
(Text tipărit)
Delighting Your Customers : Keep Your Customers Coming Back, Time and Time Again
de:
Nash, Susan; Nash, Derek
(Text tipărit)
Customer Relationship Management : How to Turn a Good Business into a Great One!
de:
Roberts-Phelps, Graham
(Text tipărit)
Marketing industrial <$! 1999>
de:
Brânză, Aurel; Niţă, Constantin; Luca, Florin Alexandru
(Text tipărit)
Know Your Customer : New Approaches to Understanding Cust omer Value and Satisfaction
de:
Woodruff, Robert B.; Gardial, Sarah F.
(Text tipărit)
How to Become a Rainmaker : The People Who Get and Keep Customers
de:
Fox, Jeffrey J.
(Text tipărit)
Clients for Life : Evolving from and Expert for Hire to an Extraordinary Advisor
de:
Sheth, Jagdish N.
(Text tipărit)
Customer Care Excellence : How to Create an Effective Customer Focus
de:
Cook, Sarah
(Text tipărit)
The Complete Idiot's Guide to Customer Service
de:
Karr, Ron; Blohowiak, Donald W.
(Text tipărit)
101 Ways to Boost Customer Satisfaction
de:
Foster, Timothy R. V.
(Text tipărit)